Client Development Specialist, S&P Capital IQ

>> My name is Lily Engle, and I do client development for S&P Capital IQ. Day-to-day my job entails a lot of different things. So it can change from one day to the next. Basically it's a sales and sales' supporting role, so it often involves whatever my clients need. So sometimes I have days where they start off with a client meeting. So I go out and I train all of our clients. I have a list of 86 clients, small and large. You know, different hedge funds, investment banks. And I go in and meet with any new users or old users that maybe don't remember a lot about Capital IQ; they haven't used it recently. And I'll show them the functionality, make sure that they know how to do their day-to-day and sort of help them figure out how they're going to save time by using our product. And then the other side of things is more administrative. You know, there are times that I might have a morning meeting at 9:30. So I'll go straight to the meeting and then come back to the office and finish up whatever I need to do. And, you know, if there's a lot that needs to be done, in terms of maybe a large account is renewing. And we're working with their teams in order to work out what that contract's going to look like for the upcoming term. You know, there might be a lot to do, be here till 8 o'clock at night. Other times, you know, it's a typical 9-to-5 job.